Shipping policy
Shipping Policy – Long Island Merch
At Long Island Merch, all products are printed and shipped directly from our production partner, Ninja POD, to ensure premium quality and fast delivery. --For higher quality "premium athletic-fitting shirts" visit our parent brand Bubba Heat Apparel Co at BubbaHeat.com where all shirts are individually pressed and customized by hand, right here in our home.
Processing Times
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All orders are processed and sent to production within 2–5 business days after payment is received.
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Processing time does not include weekends or holidays.
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You will receive a confirmation email with tracking details once your order has shipped.
Shipping Times
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U.S. Orders: Typically arrive within 3–7 business days after leaving the production facility.
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International Orders: May take 7–21 business days depending on destination, customs clearance, and local postal services.
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Delivery times are estimates and may vary during peak seasons or due to unforeseen carrier delays.
Shipping Costs
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Shipping rates are calculated at checkout based on product weight, destination, and shipping method.
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Occasionally, free shipping promotions may be offered and will be clearly stated at checkout.
Order Tracking
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Once your order ships, you will receive an email containing a tracking number.
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Tracking updates may take up to 24–48 hours to appear.
Incorrect or Incomplete Addresses
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Please double-check your shipping address before completing checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees for reshipment.
Lost or Delayed Packages
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While we strive for timely delivery, we are not responsible for delays caused by the carrier or customs.
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If your order appears lost or delayed, please contact us at bubba@longislandmerch.com so we can assist you in filing a claim or arranging a replacement if eligible.